RFP QuestBeta
Awarded · ResultStage · contract

Nottingham Trent University (NTU)

Student Digital Experience Consultancy

R&DCPV 73000000 73200000 72000000 72300000 72310000
Value£80k
Awarded17 Apr 2023
Published12 May 2023
RegionEast Midlands
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£80ktotal contract value
median £66k
this tender£0£561k

This sits in the upper-middle of the Research & Development band — a substantial contract for the sector. Based on 20,405 valued Research & Development tenders in our corpus.

The brief

Nottingham Trent University is seeking Tenders from Suppliers who are capable of providing consultancy and data analysis services to support with the University's understanding of key drivers of graduate outcomes.

NTU has an aspiration to be the most digitally sophisticated University in the UK by 2025.

With over 40,000 students and colleagues spanning five university sites, Nottingham Trent University (NTU) is one of the largest and most influential higher education institutions in the country.

We are a university that is committed to driving forward meaningful change and we have received a wide range of prestigious awards for our research, dynamism and innovation.

A quarter of our students come from households with a combined income of £15,000 or less, and we were the first university to sign up to the Government's social mobility pledge, demonstrating our commitment to improving the prospects of young people from disadvantaged backgrounds.

We are a large complex organisation providing services through a large and diverse range of interconnected digital services.

Colleagues who support and improve digital student services are often focused on specific services, processes, or digital products.

There has been a siloed approach to implementing software with multiple products serving similar purposes with different schools having autonomy to implement what they want.

No holistic approach has been taken to designing the end-to-end digital student experience.

We would like to outsource this project to an agency experienced in customer digital experience to support our work on this.

This work will form part of a wider project which will go on to improve the digital experience of our students.

This will be through a combination of new and existing digital projects.

Key requirements

What the supplier must deliver

01

Nottingham Trent University is seeking Tenders from

Nottingham Trent University is seeking Tenders from Suppliers who are capable of providing consultancy and data analysis services to support with the University's understanding of key drivers of graduate outcomes.

02

A quarter of our students come from

A quarter of our students come from households with a combined income of £15,000 or less, and we were the first university to sign up to the Government's social mobility pledge, demonstrating our commitment to improving the prospects of young people from disadvantaged backgrounds.

03

Colleagues who support and improve digital student

Colleagues who support and improve digital student services are often focused on specific services, processes, or digital products.

04

There has been a siloed approach

There has been a siloed approach to implementing software with multiple products serving similar purposes with different schools having autonomy to implement what they want.

05

We would like to outsource this project

We would like to outsource this project to an agency experienced in customer digital experience to support our work on this.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
87ba1151-4bca-4107-b84a-bd3df9f76764
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
20230512103829-128806
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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