RFP QuestBeta
ClosedStage · contract

HEALTH AND SOCIAL CARE INFORMATION CENTRE

Plone Support

IT ServicesCPV 72000000 72200000 72260000
Value£54k
Deadline2 Mar 2016
Published23 May 2016
RegionYorkshire and the Humber
Timeline
Published 23 May 2016ClosedCloses 2 Mar 2016
Contract value in context
£54ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

• support with troubleshooting, problem-solving and software bugs in the underlying software stack (Ubuntu 10.04, Python 2.4, Plone 3.3). • A help desk system where issues can be submitted by email or phone. • 24x7 after-hour priority 1 support • Advice on custom work • 24x7 monitoring for outages with rapid rectification

Key requirements

What the supplier must deliver

01

Support with troubleshooting, problem-solving and software bugs

support with troubleshooting, problem-solving and software bugs in the underlying software stack (Ubuntu 10.04, Python 2.4, Plone 3.3).

02

24x7 after-hour priority 1 support

24x7 after-hour priority 1 support.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

Make the case to bid

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Source & provenance
OCID
885fad03-8437-430a-92bb-2316a47ab6fc
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
HCON00570
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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