RFP QuestBeta
ClosedStage · contract

D V L A

OPERATIONAL CLOUD SERVICE SUPPORT

IT ServicesCPV 72000000
Value£671k
Deadline13 Mar 2018
Published11 Apr 2018
RegionWales
Timeline
Published 11 Apr 2018ClosedCloses 13 Mar 2018
Contract value in context
£671ktotal contract value
median £120k
this tender£0£3.5m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

DVLA requires a service that provides; Support of AWS cloud hosted services using automation tools such as Terraform, Ansible.

Provision of 24/7 on call support for AWS Cloud hosted services on a 1 in 4 rota basis.

Management of incidents and change via ServiceNow and JIRA.

Enablement of knowledge transfer and skilling up of DVLA personnel (assessed on a fortnightly basis).

Services currently supported are shown below, but over the next 12 months new services will be transitioned into Live support: • Strategic Card Payments (SCP) • Online Enforcement Payments (OEPP) • Fitness to Drive (F2D) • VED Calc • Integrated Enquiry Platform Vehicles • Integrated Enquiry Platform Drivers (7 services) • Vehicles Management and Personalised Registration (VMPR) • Cross Border Enforcement (CBE) • CIS Management / DSP Platform • Common Image Service • Office of Low Emission Vehicles (OLEV

Key requirements

What the supplier must deliver

01

Support of AWS cloud hosted services using

Support of AWS cloud hosted services using automation tools such as Terraform, Ansible.

02

Provision of 24/7 on call support

Provision of 24/7 on call support for AWS Cloud hosted services on a 1 in 4 rota basis.

03

Services currently supported are shown below, but

Services currently supported are shown below, but over the next 12 months new services will be transitioned into Live support:.

04

• Integrated Enquiry Platform Vehicles

• Integrated Enquiry Platform Vehicles.

05

• Integrated Enquiry Platform Drivers (7 services)

• Integrated Enquiry Platform Drivers (7 services).

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Source & provenance
OCID
8cbe5a04-fec2-4c0d-9e5b-abed38b40f90
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
PS/18/53
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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