RFP QuestBeta
Awarded · ResultStage · contract

H M Revenue & Customs

HMRC Sugar CRM

R&DCPV 73110000
Value£14k
Awarded25 Apr 2019
Published16 May 2019
RegionNorth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£14ktotal contract value
median £66k
this tender£0£561k

This sits below the typical range for Research & Development contracts — a smaller, more accessible award. Based on 20,405 valued Research & Development tenders in our corpus.

The brief

The HMRC Digital Strategy underpins our vision for the type of organisation we want to be and sets out how we will redesign our services to become a digital organisation.

HMRC is a customer-focused delivery organisation and fully intends to meet the Government Standards for designing digital services to meet user needs as outlined by the Government Service Manual.

User recruitment is a core part of User research, and forms part of our long term strategy of making tax digital.

HMRC need to recruit users for research, both individuals and business customers (small, medium and large) that use or may need to use HMRC's services.

We particularly need users outside the UK to enable us to concentrate on our EU Exit projects.

Requirements

What the notice asks for

01

HMRC need to recruit users for research

HMRC need to recruit users for research, both individuals and business customers (small, medium and large) that use or may need to use HMRC's services.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
8e10f3fe-c9ed-4ee7-be99-865b364d03f0
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
SR217896584
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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