RFP QuestBeta
ClosedStage · contract

CROWN COMMERCIAL SERVICE

Intellectual Property Office (IPO) Tripod Project

IT ServicesCPV 72000000
ValueValue not published
Deadline26 Apr 2015
Published18 Aug 2015
RegionWales
Timeline
Published 18 Aug 2015ClosedCloses 26 Apr 2015
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The brief

PLEASE NOTE - THIS IS FOR TRANSPARENCY PURPOSES ONLY, ONLY CAPABLE SUPPLIERS UNDER THE DIGITAL SERVICES FRAMEWORK WILL BE INVITED TO BID.

The key required outcomes of the “Apply for a Patent” Alpha phase of the project are as follows: • Provide a new online prototype digital service to our Patents Service customers. • Implement a prototype back office solution to enable IPO staff to process patent applications. • Obtain information from our Patents service customers on the best approach to satisfy their user needs – we will involve the customers in the development of our Digital offering, ensuring that our delivery will provide the best user experience to satisfy their needs. • Prove the Alpha can be taken forward as a Beta project. • Provide a capability that can write/read information to/from a new repository, to manage patent applications. • Build in workflow functionality in order to optimize business process efficiencies. • In providing an online application facility, ensure that appropriate records are stored on the customer database, and support the strategy for a Single Customer View. • Provide knowledge transfer to members of the IPO IT Team in a number of areas, capabilities and skill sets.

The key required outcomes of the “Apply for a Design” Beta phase of the project are as follows: • New digital Designs web service is launched on GOV.UK before the end of March 2016. • OHIM operating system is implemented and used to process designs work by the end of March 2016. • Data is successfully migrated from Acord and DRIMS to the new OHIM solution. • All of the conditions imposed by GDS are met by March 2016, these are: • The back end system is evaluated in a BIS service assessment. • The Department must return to CO to seek further approval to go to live beta. • The Service must pass a Service Assessment before going to live beta. • All internal and external business change activity is completed to prepare for the launch of the new digital web service and implementation of the new OHIM operating system.

Digital Services - RM1043 Project: DS01-115 Page 12 of 16 • Provide knowledge transfer to members of the IPO IT Team in a number of areas, capabilities and skill sets.

Key requirements

What the supplier must deliver

01

Provide a new online prototype digital service

Provide a new online prototype digital service to our Patents Service customers.

02

Implement a prototype back office solution

Implement a prototype back office solution to enable IPO staff to process patent applications.

03

We will involve the customers in

we will involve the customers in the development of our Digital offering, ensuring that our delivery will provide the best user experience to satisfy their needs.

04

Provide a capability that can write/read information

Provide a capability that can write/read information to/from a new repository, to manage patent applications.

05

In providing an online application facility, ensure

In providing an online application facility, ensure that appropriate records are stored on the customer database, and support the strategy for a Single Customer View.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
8e1afc2e-e8ba-4f0d-923e-516649ef2472
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
DS01-115
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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