RFP QuestBeta
Awarded · ResultStage · contract

H M Revenue & Customs

Software Development and Collaboration

IT ServicesCPV 72000000
Value£2.0m
Awarded31 Mar 2023
Published24 May 2023
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£2.0mtotal contract value
median £120k
this tender£0£3.5m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

The brief

DPS will provide the support offerings that enable HMRC to become a data-driven and insight-led organisation, drive data innovation and drive adoption of emerging technologies like AI and ML.

The Products and Tools aligned to the Reporting & Dashboarding have been grouped by function and technology type.

Based upon this criteria, the following groups are Strategic Data Visualisation, Software Development and Collaboration and Strategic Reporting.

Each of these procurements is presented under a separate CCR.

The approach also provides the potential for multiple Suppliers to be engaged under each procurement, bringing their own expertise and providing HMRC with alternative views and innovative solutions.

Calling off from the RM6195 framework, Big Data and Analytics, Design, build, test and run products for Reporting & Dashboarding including: •Operating existing reporting and dashboarding products and newly built solutions •Administration, configuration, upgrade, management of reporting platforms and services •Service and product monitoring and alerting •Resolution of incidents and problems •Operations and capacity/performance management •Design, delivery and change management of new reporting and dashboarding solutions using approved 3rd party tools including cloud native products •Building new semantic layers, including cubes and universes, developing bespoke reporting solutions •Continuous Service Improvement •Provide data presentation and visualisation subject matter expertise •Delivering services utilising approved and roadmap technologies and environments These services are grouped under Software Development and Collaboration with a focus upon the following products:- - Jira - Project management and work item tracking software - Confluence - Collaboration tool for sharing content The supplier will be required to co-locate with the existing platform teams, mixed teams comprising both internal staff and other contractors, 5 days per week.

Travel will be required to other HMRC Delivery Centres.

Key requirements

What the supplier must deliver

01

DPS will provide the support offerings

DPS will provide the support offerings that enable HMRC to become a data-driven and insight-led organisation, drive data innovation and drive adoption of emerging technologies like AI and ML.

02

Provide data presentation and visualisation subject matter

Provide data presentation and visualisation subject matter expertise.

03

The supplier will be required to co-locate

The supplier will be required to co-locate with the existing platform teams, mixed teams comprising both internal staff and other contractors, 5 days per week.

04

Travel will be required to other HMRC

Travel will be required to other HMRC Delivery Centres.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at H M Revenue & Customs, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
8e7a85e9-d8f3-4a10-a21a-1e08838b3fc1
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CW86937
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in IT Services

Scroll to explore the market network

H M Revenue & Customs’s tender network

Assembling the network…

Also open now

Similar open tenders

Renewal of Autodesk Software Licences and Maintenance and Support

Northern Ireland Housing Executive

Closes 17 Aug 2026IT Services
£300kValue

Ticketing, Booking, and Commercial Software

Renfrewshire Leisure

Closes 17 Aug 2026IT Services
Value not publishedValue