RFP QuestBeta
ClosedStage · contract

Calderdale Mbc - Recycling

Provision of a Customer Portal and Customer Relationship Management System

Software & IT SystemsCPV 48000000
Value£420k
Deadline25 Nov 2016
Published20 Feb 2017
RegionYorkshire and the Humber
Timeline
Published 20 Feb 2017ClosedCloses 25 Nov 2016
Contract value in context
£420ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

The scope of this tender is to provide a whole customer services solution including a Customer Portal, aCRMsystem, integrated interactive maps, integrated chat, integrated middleware for robust real time backofficeintegration and to replace or incorporate all the current CRM, Online Form, Chat, social media integrationandIntegration functionality of the current solution.

What this bid requires

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Source & provenance
OCID
91ae7b52-d589-42d4-a499-9ade6dace852
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CRM2017
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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