RFP QuestBeta
Awarded · ResultStage · contract

UNIVERSITY OF CHESTER

24/7 Student Assistance Programme

HealthcareCPV 85000000
Value£250k
Awarded14 Aug 2024
Published25 Sept 2024
RegionNorth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£250ktotal contract value
median £380k
this tender£0£16.5m

This sits in the lower-middle of the Health & Social Care band — a mid-scale opportunity. Based on 32,734 valued Health & Social Care tenders in our corpus.

The brief

This Award Notice follows the University of Chester seeking tenders for a 24/7 Student Assistance Programme through the UK Open Procedure under the Public Contracts Regulations 2015 and The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020.The CPV Codes fall under Schedule 2 Social and Other Specific Services, the 'Light Touch Regime'.

The University of Chester is committed to providing a holistic, responsive, and proactive approach to wellbeing and mental health support for our student community.

To complement our existing provision within our own Student Services department, and to ensure students have access to wellbeing and mental health support at any time (24/7, 365 days a year), the University of Chester was looking to establish a contract for the provision of both telephone and online wellbeing, counselling, and mental health support.

The Service will cover all University of Chester students from enrolment to graduation, which is approximately 14,500 students.

This service will provide confidential support for a range of matters that may impact student wellbeing and mental health and seek to resolve, manage and prevent issues where possible.

Please note the values in this award notice have been rounded up and the contract dates include optional extension periods.

Requirements

What the notice asks for

01

This service will provide confidential support

This service will provide confidential support for a range of matters that may impact student wellbeing and mental health and seek to resolve, manage and prevent issues where possible.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at UNIVERSITY OF CHESTER, and generate a go-to-market strategy from their news, accounts and people.

Sign up free to unlock buyer intelligence

Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
93217daa-5e9d-47ef-be6a-9459cf0e58bd
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
2024-Jul-02
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Health & Social Care

This view needs WebGL, which this browser has turned off.

UNIVERSITY OF CHESTER’s tender network

This view needs WebGL, which this browser has turned off.
Also open now

Similar open tenders

Occupational Health, Employee Assistance Programme and Associated Services

Skills Development Scotland Ltd

Closes 2 Oct 2026Healthcare
£460kValue

University of Suffolk Dental and Student Education Service

NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD

Closes 23 Oct 2026Healthcare
£16.3mValue