RFP QuestBeta
Awarded · ResultStage · contract

Folkestone and Hythe District Council

Problem Debt Customer Engagement

Business ServicesCPV 79940000 85321000
Value£40k
Awarded9 Jun 2024
Published20 May 2025
RegionSouth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£40ktotal contract value
median £66k
this tender£0£1.6m

This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.

The brief

ReachOut takes a holistic approach to supporting residents, helping them to resolve all their bills, guiding residents to support for their physical, mental and financial wellbeing.

Calling residents over a two week contact strategy, ReachOut promote the support available directly from FHDC, increasing engagement with the council and the uptake of support.

This also aims to drive down Council debt and prevent vulnerable households being passed through to enforcement.

Requirements

What the notice asks for

01

ReachOut takes a holistic approach to supporting

ReachOut takes a holistic approach to supporting residents, helping them to resolve all their bills, guiding residents to support for their physical, mental and financial wellbeing.

02

Calling residents over a two week contact

Calling residents over a two week contact strategy, ReachOut promote the support available directly from FHDC, increasing engagement with the council and the uptake of support.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

Buyer intelligence

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Source & provenance
OCID
945317fc-32c0-454e-8263-bd4383f06a02
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
SHEPWAY001-DN735751-91026515
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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