RFP QuestBeta
ClosedStage · contract

Devon County Council

CP2279-22 Buy With Confidence Website and Administration

IT ServicesCPV 72000000
Value£70k
Deadline23 Jan 2023
Published30 Aug 2023
RegionSouth West
Timeline
Published 30 Aug 2023ClosedCloses 23 Jan 2023
Contract value in context
£70ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

This quotation is for creating a new public-facing website for the Buy With Confidence scheme (buywithconfidence.gov.uk), including ability for Buy With Confidence National team (which is hosted by Devon) to alter and update pages/composition at will.\r \r There is also a requirement for creating a new 'back-end' data management system/Customer Relationship Management (CRM) to hold data about the members of the Buy With Confidence scheme, as well as holding new applications to join the scheme, publicly submitted feedback about the members and complaints about them.

The system will be accessible to 30+ local authorities, but data must be held securely in a way where they can only see information about the members/applicants in their own area (e.g.

Hampshire County Council must only be able to see Hampshire based members), with only the Buy With Confidence National team, based in Devon, able to see all the data.\r \r The front-end website and back-end must be able to communicate to one another, for example, consumers can search for members of the scheme based on postcode and business type.

People will also need to be able to leave feedback, complaints and make applications to the scheme, with the data held in the backend.\r \r There is a requirement for ongoing hosting, support and maintenance for the new website and data management system.

Key requirements

What the supplier must deliver

01

The system will be accessible to 30+

The system will be accessible to 30+ local authorities, but data must be held securely in a way where they can only see information about the members/applicants in their own area (e.g.

02

Hampshire County Council must only be able

Hampshire County Council must only be able to see Hampshire based members), with only the Buy With Confidence National team, based in Devon, able to see all the data.\r.

03

The front-end website and back-end must

The front-end website and back-end must be able to communicate to one another, for example, consumers can search for members of the scheme based on postcode and business type.

04

People will also need to be able

People will also need to be able to leave feedback, complaints and make applications to the scheme, with the data held in the backend.\r.

05

There is a requirement for ongoing hosting

There is a requirement for ongoing hosting, support and maintenance for the new website and data management system.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
95e88005-f253-44a1-b8a2-654d26bbdc43
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
DVNCC001-DN648451-08511743
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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