RFP QuestBeta
Awarded · ResultStage · contract

CROWN COMMERCIAL SERVICE

RM4197 L0701 - HMT - Contract - Pension Guidance Guarantee Contact Centre

Business ServicesCPV 79512000
Value£3.6m
Awarded19 Jan 2015
Published23 Mar 2015
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£3.6mtotal contract value
median £66k
this tender£0£3.9m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

The brief

The aim of this contract is for the Supplier to provide a Contact Centre in order to support the Government’s Pension Guidance Guarantee programme (Pension Wise).

Full details of the contract can be found in the documentation that accompanies this notice.

Requirements

What the notice asks for

01

The aim of this contract is

The aim of this contract is for the Supplier to provide a Contact Centre in order to support the Government’s Pension Guidance Guarantee programme (Pension Wise).

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
RM4197 L0701 - HMT - Contract - Pension Guidance Guarantee Contact Centre

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

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Source & provenance
OCID
9b521ba1-e072-43b5-b015-92f50eaeac41
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
RM4197 L0701
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

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