RFP QuestBeta
ClosedStage · contract

Tunbridge Wells Borough Council

SRO Ticketing and CRM System Consultancy

IT ServicesCPV 72000000 72200000 72240000
ValueValue not published
Deadline22 Feb 2019
Published11 Feb 2019
RegionSouth East
Timeline
Published 11 Feb 2019ClosedCloses 22 Feb 2019
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The brief

Tunbridge Wells Borough Council is looking to appoint a single service provider to provide advice, training and delivery to the Council in relation to its SRO Ticketing and CRM System.

The work will cover: Identifying areas to improve use of system functionality Review documentation and use of documentation (including layouts and dynamic text) Review email integration with Force 24 System Develop and implement online booking for wheelchair/mobility bookers.

Streamline and monetise the customer journey Develop and implement our use of Campaigns Module Develop and implement our use of Fundraising Module Develop and implement our use of Agency Module Training in all of the above areas We envisage that the work will commence in April 2019.

Key requirements

What the supplier must deliver

01

Tunbridge Wells Borough Council is looking

Tunbridge Wells Borough Council is looking to appoint a single service provider to provide advice, training and delivery to the Council in relation to its SRO Ticketing and CRM System.

02

Review email integration with Force 24 System

Review email integration with Force 24 System.

03

Develop and implement online booking for wheelchair/mobility

Develop and implement online booking for wheelchair/mobility bookers.

04

Develop and implement our use of Campaigns

Develop and implement our use of Campaigns Module.

05

Develop and implement our use of Fundraising

Develop and implement our use of Fundraising Module.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

Make the case to bid

Reveal who to approach at Tunbridge Wells Borough Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
a131f2d7-cfea-49c0-99ed-74d72b7d8a40
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
KBPTWBC001-DN392473-61672515
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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