Trader Support Service

Text to be corrected in the original notice: Place of text to be modified: II.2.5 Instead of: Quality criterion - Name: Proposed Operating Model / Weighting: 25 Quality criterion - Name: Core Requirements / Weighting: 30 Quality criterion - Name: Mobilisation of Service / Weighting: 20 Quality criterion - Name: Exit / Weighting: 5 Quality criterion - Name: Risk Sharing / Weighting: 10 Cost criterion - Name: Price / Weighting: 20 Read: Quality criterion - Name: Proposed Operating Model / Weighting: 25 Quality criterion - Name: Core Requirements / Weighting: 30 Quality criterion - Name: Mobilisation of Service / Weighting: 20 Quality criterion - Name: Exit / Weighting: 5 Cost criterion - Name: Price / Weighting: 20 Place of text to be modified: VI.3 Instead of: Additional Information: The deadline for submission of requests to participate in the tender exercise will be XX/XX/XXXX, that being 30 days following the publication of this Contract Notice.

The Authority intends to use the Open Procedure.

Economic Operators wishing to review the documentation and submit an Request to Participate will need to obtain access to the HMRC eSourcing tool, SAP Ariba as follows.

HMRC uses an HMRC instance of SAP Ariba Sourcing Pro (thereafter referred to as HMRC's SAP Ariba) and this must be used to express an interest and/or bid for the opportunity. (Further information about HMRC's SAP Ariba is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm) Economic operators who have used HMRC's SAP Ariba previously will be registered as part of the HMRC Ariba Supplier Network and you should access the system to obtain your account ID number.

Contact details on the system should be checked and, where necessary, additional users added to help avoid multiple registrations for the same organisation.

Previously registered users having difficulty recovering their account ID number or identifying users within their organisation should email for assistance sapariba.hmrcsupport@hmrc.gsi.gov.uk.

Economic operators using HMRC's SAP Ariba for the first time, including suppliers who are already registered on the wider SAP Ariba supplier network, will need to register at http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full. (You must ensure that you are directed to the registration page for HMRC's SAP Ariba, identified with the HMRC logo at the top of the page, and to do this you may need to cut and paste the web address directly into your web browser).

You will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address.

Once you have completed the activation process you will receive a further email confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number.

If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first c