RFP QuestBeta
ClosedStage · contract

LONDON & PARTNERS LIMITED

Email Service Provider

Software & IT SystemsCPV 48000000 48800000 48810000
Value£150k
Deadline14 Feb 2020
Published15 Jan 2020
RegionLondon
Timeline
Published 15 Jan 2020ClosedCloses 14 Feb 2020
Contract value in context
£150ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

London & Partnes require a fixed, permanent Email Service Provider to cover the next three years (initial two years and an additional year extension).

The chosen provider is expected to offer a robust set of omnichannel marketing tools to help deliver engaging conversations across our channels.

These include: Email Marketing SMS / WhatsApp Social Mobile Ads Web Email Marketing at the core, it is expected that the suite of tools cover: Standard email marketing mechanics, including advanced creation and delivery Customer profile management and targeting options Automation and personalisation Integration options - in particular, with Salesforce and Sitecore Evaluation and tracking Support and customer service Securing an ESP for the next three years will enable us to continue delivering the volume and quality of activity, as well as continue to develop Email Marketing, as a channel, for multiple audiences.

A fresh look at the current state of the market will ensure we're using the best fitting ESP for our current and future needs, and budget.

In terms of integrations, the chosen provider is expected to integrate directly with Sitecore and Salesforce.

Key requirements

What the supplier must deliver

01

The chosen provider is expected to offer

The chosen provider is expected to offer a robust set of omnichannel marketing tools to help deliver engaging conversations across our channels.

02

Support and customer service

Support and customer service.

03

A fresh look at the current state

A fresh look at the current state of the market will ensure we're using the best fitting ESP for our current and future needs, and budget.

04

In terms of integrations, the chosen provider

In terms of integrations, the chosen provider is expected to integrate directly with Sitecore and Salesforce.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Source & provenance
OCID
a3877155-1d18-48d9-92be-bdc6367b9123
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
PRO 106
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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