Nottingham University Hospitals NHS Trust
Helpdesk System
This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.
Freshworks' omnichannel customer-support platform consists of FreshDesk (Email,Social), FreshChat (chat), FreshCaller (telephony) and Freddy (AI/BOTS).
It enables teams to deliver exceptional customer support due to better customer visibility, increased productivity, team-collaboration and richer reporting.
It is intuitive, configurable and offers value through flexible pricing plans to suit customers of all sizes.
What the supplier must deliver
Freshworks' omnichannel customer-support platform consists of FreshDesk
Freshworks' omnichannel customer-support platform consists of FreshDesk (Email,Social), FreshChat (chat), FreshCaller (telephony) and Freddy (AI/BOTS).
It enables teams to deliver exceptional customer
It enables teams to deliver exceptional customer support due to better customer visibility, increased productivity, team-collaboration and richer reporting.
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
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Make the case to bid
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- OCID
- a77aae8d-e18f-4e7f-a4bc-a6deeaa3d113
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- CF-2337400D0O000000rwimUAA
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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