RFP QuestBeta
ClosedStage · contract

Cirrus Purchasing

Halton Housing- Out of Hours Call Handling Service - AWARD

Business ServicesCPV 79512000
Value£65k
Deadline28 Mar 2022
Published24 May 2022
RegionNorth West
Timeline
Published 24 May 2022ClosedCloses 28 Mar 2022
Contract value in context
£65ktotal contract value
median £66k
this tender£0£1.6m

This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

Halton Housing required a qualified and experienced service provider to provide an out of hours telephone call handling service, to be received via telephone from HH customers.

The outcome of the tender process is a single contract with one service provider.

The contract is for an initial 2 years with 1 option to extend by a further 12 months, up to a maximum 3 years total contract term, subject to HH requirements and the performance of the successful service provider.

The successful service provider is an SME.

Key requirements

What the supplier must deliver

01

Halton Housing required a qualified and experienced

Halton Housing required a qualified and experienced service provider to provide an out of hours telephone call handling service, to be received via telephone from HH customers.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
a7bac3c2-6c27-4a88-bfdb-a874eba378e6
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IT-440-53-Halton Housing 0053 - AWARD
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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