Technical Lead for Wide and Local (WAN & LAN) Service Stablilisation and Development
This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.
Technical Support to ISS Ops SP SMB in support of: a) Technical investigation of arising LAN/WAN issues and complaints to identify and resolve underlying problems, whilst ensuring an effective & efficient solution is implemented.
Identifying and managing Technical Risks on Live Service.
Attendance at LAN Service Review Meeting. b) Investigation and support to Live Service UPS provision and policy review c) Resolution of LAN issues relating to technical information use/gaps and LAN/VLAN configuration/management. d) Review and refinement of technical content of LAN & WAN Service Catalogues. e) Review of Call Off Operating Manual (COOM) documents. f) Review of refinement of Contractual Site Support/timeframes to ensure they match Operational & Local Site requirements. g) Review of Legacy & Current Datasets to ensure they are accessible to SMB. h) Review ownership, management & maintenance of Pits and Ducts containing ICT cabling on MOD sites. i) Lead, formalise and document Crypto Custodian responsibilities in support of ISS ICT support, LAN side encryption, WAN Encryption, Micro-wave Radio Links & technical aspects of transition of WAN services to GC. j) Review & monitor ISS & MOD progress related to Misc.
Comms Service & Point to Point 'tail' low bandwidth services. k) Review & collate evidence on active unmanaged equipment (media convertors/FOLES & FOLDS) to drive service improvement reducing service restoration timescales. l) Technical Support to improvement work strands associated with LAN & WAN services m) Review of catalogue services and change processes that can be used by non-core systems exploiting 'LAN Share arrangements at S and OS. n) Review and monitor LAN switch obsolescence and potential risk to live service.
Options
What the supplier must deliver
Technical Support to ISS Ops SP SMB
Technical Support to ISS Ops SP SMB in support of:.
B) Investigation and support to Live Service
b) Investigation and support to Live Service UPS provision and policy review.
F) Review of refinement of Contractual Site
f) Review of refinement of Contractual Site Support/timeframes to ensure they match Operational & Local Site requirements.
G) Review of Legacy & Current Datasets
g) Review of Legacy & Current Datasets to ensure they are accessible to SMB.
I) Lead, formalise and document Crypto Custodian
i) Lead, formalise and document Crypto Custodian responsibilities in support of ISS ICT support, LAN side encryption, WAN Encryption, Micro-wave Radio Links & technical aspects of transition of WAN services to GC.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at MOD DE&S ISS CORSHAM, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- aa206070-b488-462b-a0e5-8fe44a61c92c
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- FTS5/CCT630
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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