RFP QuestBeta
Awarded · ResultStage · contract

Plus Dane Housing Ltd.

GB-Merseyside and Cheshire: Digital Inclusion Training and Support for Customers and Colleagues

EducationCPV 80000000
Value£100k
Awarded18 Nov 2024
Published25 Oct 2024
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£100ktotal contract value
median £84k
this tender£0£2.4m

This sits in the upper-middle of the Education & Training band — a substantial contract for the sector. Based on 23,516 valued Education & Training tenders in our corpus.

The brief

As part of our Digital Strategy, we wish to break down the barriers to accessing digital services whether this is through access to devices or through training to improve skills and confidence.

As such we're looking for a partner that is able to deliver: •Training to customers via in person group sessions on the basics of digital usage such as social media, emails, online services and use of Plus Dane Digital Services •Training to customers via individual / appointed sessions on the basics of digital usage such as social media, emails, online services and use of Plus Dane Digital Services •Training to colleagues via in person group sessions on the basics of digital usage such as social media, emails, online services •Assistance for customers with additional requirements in completing transactions (forms, etc), setting up accounts, etc. either remote or in person (but 1-2-1). •Provide devices to customers including handling, setup and dispatch ideally using our decommissioned equipment (we replace 20% of our laptops every year) •Referral management and reporting to understand impact and level of success.

Key requirements

What the supplier must deliver

01

As such we're looking for a partner

As such we're looking for a partner that is able to deliver:.

02

Provide devices to customers including handling, setup

Provide devices to customers including handling, setup and dispatch ideally using our decommissioned equipment (we replace 20% of our laptops every year).

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
aaf627a0-55e5-4132-bfe2-67033e32275c
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP898635454
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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