GB-Merseyside and Cheshire: Digital Inclusion Training and Support for Customers and Colleagues
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the upper-middle of the Education & Training band — a substantial contract for the sector. Based on 23,516 valued Education & Training tenders in our corpus.
As part of our Digital Strategy, we wish to break down the barriers to accessing digital services whether this is through access to devices or through training to improve skills and confidence.
As such we're looking for a partner that is able to deliver: •Training to customers via in person group sessions on the basics of digital usage such as social media, emails, online services and use of Plus Dane Digital Services •Training to customers via individual / appointed sessions on the basics of digital usage such as social media, emails, online services and use of Plus Dane Digital Services •Training to colleagues via in person group sessions on the basics of digital usage such as social media, emails, online services •Assistance for customers with additional requirements in completing transactions (forms, etc), setting up accounts, etc. either remote or in person (but 1-2-1). •Provide devices to customers including handling, setup and dispatch ideally using our decommissioned equipment (we replace 20% of our laptops every year) •Referral management and reporting to understand impact and level of success.
What the supplier must deliver
As such we're looking for a partner
As such we're looking for a partner that is able to deliver:.
Provide devices to customers including handling, setup
Provide devices to customers including handling, setup and dispatch ideally using our decommissioned equipment (we replace 20% of our laptops every year).
Derived from the notice text — always confirm against the original documents.
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- OCID
- aaf627a0-55e5-4132-bfe2-67033e32275c
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- BIP898635454
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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