RFP QuestBeta
Awarded · ResultStage · contract

Big Lottery Fund, operating as The National Lottery Community Fund

C0013 - Applicant ID Verification System

IT ServicesCPV 72000000 72200000 72220000 72222000
Value£174k
Awarded30 Nov 2023
Published12 Dec 2023
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£174ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

The brief

The verification process is a key part of our funding controls. - Every contact that is listed on an application recommended for funding is required to go through our verification check process. - The check helps to protect the Fund from the risk of fraud by checking that the contact listed on our application forms for funding exist and whether the contacts are listed on the national fraud database (Cifas). - The person verification process is designed to look at whether anyone awarded National Lottery funding exist using key personal data from each contact (full name, date of birth and personal address) and checking this against external data bases (e.g., credit, electoral roll, birth register etc) to confirm their identity. - The fraud check process looks at whether anyone awarded National Lottery funding is listed on the National Fraud database (Cifas) using key personal data from each contact (full name, date of birth and personal address) and checking this against the National Fraud database (Cifas). - An API is used to link our grant management system (sales force) to the verification provider - this ensures that our check process gives an instant result, and our internal teams can use this information to make a more informed risk assessment before funding is awarded. - We will need efficient round the clock support via email and telephone provided by the verification provider to address any check errors or issues that arise etc. - Where there are issues with the check process, we will need to ensure the provider gives a full summary of what the issue was, what action was taken and what learning has come from the issue to ensure it doesn't re occur.

Key requirements

What the supplier must deliver

01

Every contact that is listed on

Every contact that is listed on an application recommended for funding is required to go through our verification check process.

02

We will need efficient round the clock

We will need efficient round the clock support via email and telephone provided by the verification provider to address any check errors or issues that arise etc.

03

Where there are issues with the check

Where there are issues with the check process, we will need to ensure the provider gives a full summary of what the issue was, what action was taken and what learning has come from the issue to ensure it doesn't re occur.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
af7324a4-94eb-44ca-92a5-9544892c6258
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_403847/1292786
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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