The procurement contact named on the official notice.

This tender specification is for the provision of servicing for catering equipment within school kitchens and also any other catering equipment that may be held onsite.

The service will ensure the safe and efficient operation of all catering equipment whilst complying with industry standards and providing timely responses to both scheduled and emergency servicing.

With a view to achieving a smooth and effective service for pupils and staff, the Successful Contractor shall ensure that they: a.

Have the technical and relevant experience to deliver the catering equipment servicing provision to the Trust, whilst demonstrating value for money. b.

Appoint a competent person to take managerial control. c.

Establish effective management and operational level communication systems at all levels regarding the service with the Trust. d.

Develop a robust scheme and system of checks for managing, servicing and maintaining catering equipment, ensuring works are carried out for all sites by a competent person. e.

Demonstrate the ability to deliver the services required in a flexible manner, as to cause minimum disruption to pupils, staff and the day-to-day operations of the school. f.

Maintain a safe environment on school premises concerning the servicing of catering equipment and be responsible for all legal, and health and safety requirements in delivering the services. g.

Adhere to all legal and statutory regulations and guidance to ensure compliance and ensure the delivery of services is at the desired level to meet requirements. h.

Actively manage the resulting contract including contract review meetings, overall performance of the contract, and management of Key Performance Indicator (KPI) and Service Level Agreement (SLA). i.

Hold records of all relevant activity, retained for a minimum of 5 years.