RFP QuestBeta
Awarded · ResultStage · contract

VIVID

Customer Transformation

Business ServicesCPV 79400000
Value£68k
Awarded27 Mar 2024
Published12 Dec 2024
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£68ktotal contract value
median £66k
this tender£0£1.6m

This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Tenant Engagement Consultant Ltd has been engaged to develop a fully informed Customer Influence Strategy that sets out our vision and aims for enabling customer voices and lived experience to be reflected in how services are delivered, evaluated and reported.

Also to develop a delivery plan that will ensure compliance against regulatory and statutory requirements relating to all aspects of relevant Customer Influence standards and regulations.

This should provide a platform for VIVID to build on to become an exemplar

Key requirements

What the supplier must deliver

01

Also to develop a delivery plan

Also to develop a delivery plan that will ensure compliance against regulatory and statutory requirements relating to all aspects of relevant Customer Influence standards and regulations.

02

This should provide a platform for VIVID

This should provide a platform for VIVID to build on to become an exemplar.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at VIVID, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
b2ac78b6-1fa8-4700-aabb-9c756a7cc928
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
WESSLIVE001-DN755978-55192977
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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