RFP QuestBeta
ClosedStage · contract

Peterlee Town Council

IT Services

IT ServicesCPV 72000000
ValueValue not published
Deadline26 May 2026
Published13 May 2026
RegionNationwide
Timeline
Published 13 May 2026ClosedCloses 26 May 2026
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The brief

Peterlee Town Council is seeking quotations for the provision of a fully managed IT support and Microsoft 365 service contract for a period of three years.

The contract will include the following services: 24 x IT Support for desktop and laptop workstations 24 x Business Antivirus 24 x Microsoft 365 Business Premium 14 x Microsoft 365 Business Basic 1 x Microsoft 365 Enterprise + Security E3 23 x Email signature management 15 x Mobile Device Support 15 x Mobile Device Security 40 x Microsoft 365 Backup The successful provider will be expected to deliver proactive IT support, cyber security management, Microsoft 365 administration, endpoint security, backup management, and user support services for the Council's staff and operational facilities.

Suppliers should demonstrate experience of supporting local authorities or public sector organisations and must be able to provide responsive support, cyber security best practice, and ongoing account management.

The Council reserves the right not to accept the lowest or any quotation received.

How to apply: Interested suppliers should submit: A quotation detailing annual and total contract costs Details of the proposed support arrangements and response times Relevant experience and references Details of account management and escalation procedures Confirmation of cyber security accreditations or standards held Submissions should be sent electronically to the Town Clerk at: ian.hall@peterlee.gov.uk Closing date for submissions: 26th May 2026 17.00pm

Key requirements

What the supplier must deliver

01

Peterlee Town Council is seeking quotations

Peterlee Town Council is seeking quotations for the provision of a fully managed IT support and Microsoft 365 service contract for a period of three years.

02

24 x IT Support for desktop

24 x IT Support for desktop and laptop workstations.

03

15 x Mobile Device Support

15 x Mobile Device Support.

04

The successful provider will be expected

The successful provider will be expected to deliver proactive IT support, cyber security management, Microsoft 365 administration, endpoint security, backup management, and user support services for the Council's staff and operational facilities.

05

Suppliers should demonstrate experience of supporting local

Suppliers should demonstrate experience of supporting local authorities or public sector organisations and must be able to provide responsive support, cyber security best practice, and ongoing account management.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
b3c00bfb-ebcd-47fd-86c3-4d822010f11b
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IT3YPTC
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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