RFP QuestBeta
Awarded · ResultStage · contract

Care Quality Commission

Managed Support Service for Microsoft D365 Finance & Operations System

IT ServicesCPV 72250000
Value£120k
Awarded14 Jun 2024
Published25 Jul 2024
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£120ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

The brief

This is a Contract Award Notice.

The Care Quality Commission (CQC) require the services of an Support Partner to provide a Managed Support Service for its Microsoft D365 Finance & Operations-based Finance System.

The provision of support will include 2nd Line Support & Maintenance Services during CQC's standard working hours and will include System Evergreening activities and support / resolution of system user service requests and incidents.

This procurement was undertaken through the CCS G Cloud 13 Framework Agreement (RM1557.13), Lot 3 Cloud Support, following the Direct Award process.

The Contract is awarded for a total period of 12 months.

Total Awarded Value is maximum of all charges including any optional contract extensions.

Contract Reference: CQC RCCO 120

Requirements

What the notice asks for

01

The Care Quality Commission (CQC) require

The Care Quality Commission (CQC) require the services of an Support Partner to provide a Managed Support Service for its Microsoft D365 Finance & Operations-based Finance System.

02

The provision of support will include 2nd

The provision of support will include 2nd Line Support & Maintenance Services during CQC's standard working hours and will include System Evergreening activities and support / resolution of system user service requests and incidents.

03

This procurement was undertaken through the CCS

This procurement was undertaken through the CCS G Cloud 13 Framework Agreement (RM1557.13), Lot 3 Cloud Support, following the Direct Award process.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

5 named, none in explicit obligation language. Each one is quoted from the notice.

CQC registrationRegulator registrations
The Care Quality Commission (CQC) require the services of an Support Partner to provide a Managed Support Service for its Microsoft D365 Finance &
Crown Commercial Service frameworkFrameworks & routes to market
This procurement was undertaken through the CCS G Cloud 13 Framework Agreement (RM1557.13), Lot 3 Cloud Support, following the Direct Award process.
Framework agreement (any)Frameworks & routes to market
This procurement was undertaken through the CCS G Cloud 13 Framework Agreement (RM1557.13), Lot 3 Cloud Support, following the Direct Award process.
G-Cloud / Digital MarketplaceFrameworks & routes to market
This procurement was undertaken through the CCS G Cloud 13 Framework Agreement (RM1557.13), Lot 3 Cloud Support, following the Direct Award process.
Microsoft partner statusPlatform & vendor partner status
The Care Quality Commission (CQC) require the services of an Support Partner to provide a Managed Support Service for its Microsoft D365 Finance &

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

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Source & provenance
OCID
b4a21392-f043-41a8-a01b-c300bace7753
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CF-2490900D0O000000rwimUAA
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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