CBC-1807-T-TH EDT Contact Centre - AWARD
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
Central Bedfordshire Council is undertaking a competitive tendering exercise to secure an independent Provider to manage the Emergency Duty Team (EDT) Contact Centre.
EDT provides an emergency social work service out of hours; the service is hosted by Central Bedfordshire Council (CBC) and provides a service to Bedford Borough Council (BBC) and Luton Borough Council (LBC) under Service Level Agreements.
EDT respond to all emergency social care situations that arise out of hours, and which cannot be left until the next working day.
EDT will act to ensure the immediate protection and safeguarding of children, young people, and adults who are at risk of harm.
All work is undertaken within the relevant legislative framework.
EDT operates 365 days service a year over 7 days a week, with operating hours totalling to around 129 hours per week on average.
The service operating hours are: • Monday to Thursday 5pm to 9pm • Friday from 4pm to Monday at 9am • 24 hours service on Public Holidays
What the notice asks for
EDT will act to ensure the immediate
EDT will act to ensure the immediate protection and safeguarding of children, young people, and adults who are at risk of harm.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
What this notice demands of you
1 named, none in explicit obligation language. Each one is quoted from the notice.
EDT will act to ensure the immediate protection and safeguarding of children, young people, and adults who are at risk of harm.
Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.
Make the case to bid
Reveal who to approach at Central Bedfordshire Council, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
- OCID
- b4ce8792-3902-41c4-ad52-d18f048f8519
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- IT-33-4597-CBC-1807-T-TH - AWARD
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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