RFP QuestBeta
Awarded · ResultStage · contract

London Borough Of Hillingdon - Adult Social Care

ICT Support and Maintenance Framework on behalf of Hillingdon Schools and Academies

IT ServicesCPV 72000000
ValueValue not published
Awarded6 Apr 2016
Published2 Mar 2016
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

The brief

To provide an ICT Support and Maintenance service for Schools (and Academies) within the London Borough of Hillingdon (LBH) to ensure the ongoing operation of ICT systems and of any future upgrades of ICT systems whilst providing best value.

2.

Framework Agreement On behalf of Schools within the borough, LBH invites tenders for inclusion onto a 4 year ICT Support and Maintenance Framework Agreement providing the opportunity to implement and maintain all technical areas of Hillingdon Schools ICT systems.

This will include the development of new products and innovations that will advance learning within the school curriculum in addition to the Schools administration systems.

The successful Framework Agreement providers will be expected to supply high quality support and maintenance in accordance with national minimum standards (i.e.

ISO/CISCO) and take responsibility for Hillingdon School's administration system, including servers, workstations and laptops.

It is expected that the suppliers selected for the Framework Agreement will have the highest technical and customer service standards along with the ability/willingness to use their technical and industry contacts to work in true partnership with Hillingdon Schools.

This Framework Agreement will allow Schools to run their own 'Further or Mini Competitions' relating to their individual requirements. ****Please register/log in at www.capitalesourcing.com to view all tender information/documents**** Any questions about this procurement should be submitted in writing via the capitalEsourcing Portal.

This should be used for all queries and requests for clarification regarding the procurement as it provides an effective and auditable trail.

A Tenderer’s queries will be secure and cannot be seen by any other Tenderers.

The Authority will publish the questions and the response, in a suitably anonymous form, via the Messages tool to all Tenderers before the closing date for the submission of Tenders.

Requirements

What the notice asks for

01

To provide an ICT Support and Maintenance

To provide an ICT Support and Maintenance service for Schools (and Academies) within the London Borough of Hillingdon (LBH) to ensure the ongoing operation of ICT systems and of any future upgrades of ICT systems whilst providing best value.

02

The successful Framework Agreement providers will

The successful Framework Agreement providers will be expected to supply high quality support and maintenance in accordance with national minimum standards (i.e.

03

This should be used for all queries

This should be used for all queries and requests for clarification regarding the procurement as it provides an effective and auditable trail.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Framework agreement (any)Frameworks & routes to market
Framework Agreement

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

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Source & provenance
OCID
b79c35d6-a28c-4d4c-bf37-ded83940c47f
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
LBH- 0408
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

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