NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST
Provision of a customer relationship management solution (CRM)
This sits below the typical range for Software & IT Systems contracts — a smaller, more accessible award. Based on 30,286 valued Software & IT Systems tenders in our corpus.
North East Ambulance Service (NEAS) is looking to procure a system to support customer and key stakeholder relationships and commercial training bookings.
In addition we are also looking to develop our website and digital presence to promote our first aid training and other products.
The procurement is grouped into three areas of work: Lot 1: A customer relationship management solution (CRM) that will allow us to record and report on customer, stakeholder and competitor contact details and activities.
The system also needs to support marketing, contracting and bid management activities.
Lot 2: An integrated booking functionality that allows on-line booking by customers and our in-house team.
This booking functionality must integrate with the CRM system.
Lot 3: A website and digital presence which allows customers to book on-line.
What the supplier must deliver
North East Ambulance Service (NEAS) is looking
North East Ambulance Service (NEAS) is looking to procure a system to support customer and key stakeholder relationships and commercial training bookings.
The system also needs to support marketing
The system also needs to support marketing, contracting and bid management activities.
Lot 2: An integrated booking functionality
Lot 2: An integrated booking functionality that allows on-line booking by customers and our in-house team.
This booking functionality must integrate with
This booking functionality must integrate with the CRM system.
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.
Make the case to bid
Reveal who to approach at NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- b95a4f9a-7585-47a2-9786-3b051144c8f5
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- NEAS T017 0416
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in Software & IT Systems
Assembling the market network…
NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST’s tender network
Assembling the network…