RFP QuestBeta
Awarded · ResultStage · contract

North Northamptonshire Council

Back Office Processing of PCNs

Community ServicesCPV 98000000 98300000 98350000 98351000
Value£309k
Awarded19 May 2026
Published8 Jul 2026
RegionEast of England
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£309ktotal contract value
median £134k
this tender£0£4.1m

This sits in the upper-middle of the Other Community & Personal Services band — a substantial contract for the sector. Based on 5,835 valued Other Community & Personal Services tenders in our corpus.

The brief

North Northamptonshire Council requires the services of Processing of Penalty Charge Notices (PCNs) issued under the Traffic Management Act 2004 and for Bus Lane Enforcement.

Services include: • Online payments and appeals • Evidence and photos viewable by motorist online Reconciliation and banking: Payment contact methods: • Postal • Telephone • Web Payment methods: • Cheques • Postal orders • Credit / debit cards o Banking of penalty income directly into Council account o Reconciliation of funds cleared into dedicated account Mail despatch • Statutory Notices enclosed and mailed 1st class • Correspondence replies enclosed and mailed 1st class Reports • Standard suite of performance reports published monthly to include financial income statement report Call centre • Operator - manned: Monday to Friday 9:00 to 17:00 • Automated Interactive Voice Response (IVR touch - tone) payment engine 24 hours a day, 7 days a week (optional and where applicable) Inclusive of all relevant software.

This contract was awarded via a Direct Award utilising CCS Framework RM6259 Lot 3.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
This contract was awarded via a Direct Award utilising CCS Framework RM6259 Lot 3.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

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Source & provenance
OCID
5e202837-4751-4766-8246-641d0d8c4aef
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
NNC Traffic Enforcement
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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North Northamptonshire Council’s tender network

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