RFP QuestBeta
ClosedStage · contract

DEPARTMENT FOR EDUCATION

Microsoft Premier Support

IT ServicesCPV 72000000
Value£730k
Deadline28 Feb 2017
Published28 Apr 2017
RegionUK-wide
Timeline
Published 28 Apr 2017ClosedCloses 28 Feb 2017
Contract value in context
£730ktotal contract value
median £120k
this tender£0£3.5m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

Microsoft Premier Support for both SFA and DfE for the period commencing 05/03/2017 Expiring 04/03/2018.

Microsoft Service Delivery Manager will facilitate the continual improvement of the SFA and DfE IT infrastructure and operations by delivering: Service Delivery Planning, Incident, Escalation and Crisis Management, Remediation planning, Incident Reporting, Trend Analysis, Post Incidents Reviews, Information distribution and Premier Contract Management.

Microsoft Application Development Management (ADM) will support the SFA and DfE's development of solutions on the Microsoft Cloud Platform (Azure).

The ADM will be aligned to the developers accelerate innovation, reduce risk and modernise solutions, aligned to the Department's core business objectives.

Reactive and Advisory Support; Premier Architectural Services - Cloud Development (per solution) to include: - Learning Records System (LRS) and Legacy.

Designated Support Engineer - Hours can be aligned to any technology i.e.

Exchange Messaging, SCOM/OMS Monitoring, Azure, Security/Identity, Service Management and SharePoint.

Key requirements

What the supplier must deliver

01

Microsoft Premier Support for both SFA

Microsoft Premier Support for both SFA and DfE for the period commencing 05/03/2017 Expiring 04/03/2018.

02

Microsoft Application Development Management (ADM) will support

Microsoft Application Development Management (ADM) will support the SFA and DfE's development of solutions on the Microsoft Cloud Platform (Azure).

03

Reactive and Advisory Support; Premier Architectural Services

Reactive and Advisory Support; Premier Architectural Services.

04

Designated Support Engineer

Designated Support Engineer.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Source & provenance
OCID
bc9553ff-acd1-439b-85a5-586a8633bec6
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
ICT2017/005
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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