RFP QuestBeta
Awarded · ResultStage · contract

ORDNANCE SURVEY LIMITED

Ordnance Survey Customer Compass Perceptions Tracking Research

R&DCPV 73000000 79000000
ValueValue not published
Awarded2 Jul 2017
Published15 Aug 2017
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

The brief

Ordnance Survey (OS) has been gathering real-time customer feedback through an email and online tracking survey since 2015 (Customer Compass).

This research enables OS to view and action results daily, through online results dashboards and email alerts.

The current contract for this service is due to complete at the end of July 2017.

OS intends to continue to measure customer perceptions of service and is seeking to commission a research supplier who can run this study for the next 3 years.

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Source & provenance
OCID
bcb248bb-e7a7-4806-ac41-a7f5eb443f0a
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BS0554.2017/2
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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