RFP QuestBeta
Awarded · ResultStage · contract

H M Revenue & Customs

Borders & Trade - Live Services Partner

IT ServicesCPV 72000000 72200000
Value£21.0m
Awarded2 Oct 2023
Published4 Oct 2023
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£21.0mtotal contract value
median £120k
this tender£0£22.7m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

The brief

This Call Off Contract, under CCS Framework RM1557.13 (G-Cloud 13), is for the provision of support services for cloud hosted micro-service solutions, used by the HMRC Borders & Trade teams.

Some of the services in-scope are categorised as Critical National Infrastructure (CNI) services, and therefore 24/7 support is required in relation to these.

The Supplier will work with developers to support project teams transitioning new services to live.

Activities include (but not limited to): testing, monitoring, deployment & release.

The Contract Value is calculated as: Total (potential) max. value - £21M (which comprises of:) - Initial 12 month term max. value - £14M - Potential 6 month extension max. value - £7M

Requirements

What the notice asks for

01

This Call Off Contract, under CCS Framework

This Call Off Contract, under CCS Framework RM1557.13 (G-Cloud 13), is for the provision of support services for cloud hosted micro-service solutions, used by the HMRC Borders & Trade teams.

02

Some of the services in-scope are categorised

Some of the services in-scope are categorised as Critical National Infrastructure (CNI) services, and therefore 24/7 support is required in relation to these.

03

The Supplier will work with developers

The Supplier will work with developers to support project teams transitioning new services to live.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

2 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
This Call Off Contract, under CCS Framework RM1557.13 (G-Cloud 13), is for the provision of support services for cloud hosted micro-service solutions, used by the HMRC Borders &
G-Cloud / Digital MarketplaceFrameworks & routes to market
This Call Off Contract, under CCS Framework RM1557.13 (G-Cloud 13), is for the provision of support services for cloud hosted micro-service solutions, used by the HMRC Borders &

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

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Source & provenance
OCID
502f4690-3269-4431-81a6-25b9f3558b3c
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
SR1252425494
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in IT Services

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