RFP QuestBeta
Awarded · ResultStage · contract

capitalEsourcing

BT135 - RM1557.13 Westminster Employment Service (WES) New CRM System

Software & IT SystemsCPV 48000000
Value£79k
Awarded23 Aug 2024
Published12 Dec 2024
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£79ktotal contract value
median £91k
this tender£0£1.1m

This sits in the lower-middle of the Software & IT Systems band — a mid-scale opportunity. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

The Westminster Employment Service (WES) was created in 2017 to address the gaps in the local employment support provision and has continued adapting its' offer to emerging labour needs.

The system identified early on to enable WES carry out its responsibilities, the structure of the service has evolved since then.

The service is currently divided into two main areas, the Coaching and Jobs & Training.

A system is needed to meet the employment coaching and jobs brokerage vision of the service today; this is affecting the viability of services offered.

Additionally, end user feedback has highlighted areas of improvement.

These include; vacancy management, integration with third party tools, jobs to skill matching, ability to run specific reports, lack of scalability and cluttered user interface.

There is the need for the customer relationship management (CRM) platform to meet majority of the service's current responsibilities and offerings.

Requirements

What the notice asks for

01

The Westminster Employment Service (WES) was created

The Westminster Employment Service (WES) was created in 2017 to address the gaps in the local employment support provision and has continued adapting its' offer to emerging labour needs.

02

A system is needed to meet

A system is needed to meet the employment coaching and jobs brokerage vision of the service today; this is affecting the viability of services offered.

03

These include; vacancy management, integration with third

These include; vacancy management, integration with third party tools, jobs to skill matching, ability to run specific reports, lack of scalability and cluttered user interface.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
BT135 - RM1557.13 Westminster Employment Service (WES) New CRM System

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

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Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
07b41d7f-359d-4f00-a286-c78c6d4d96b9
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_457249/1434715
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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