RFP QuestBeta
Awarded · ResultStage · contract

H M Revenue & Customs

Multi-model research methods platform for User Research

IT ServicesCPV 72000000
Value£115k
Awarded19 Aug 2024
Published28 Oct 2024
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£115ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

The brief

HMRC need a tool with a variety of methodologies, including; card sorting, tree testing, 1:1 research, usability testing, unmoderated sessions, click testing, surveys and live intercepts.

The tool should have an advanced capability, which allows multiple methodologies to be integrated into a project.

The tool should have implemented a research insights management system that can help scale research, centralise, share and collaborate on experience insights data gathered from multiple studies.

Requirements

What the notice asks for

01

The tool should have an advanced capability

The tool should have an advanced capability, which allows multiple methodologies to be integrated into a project.

02

The tool should have implemented a research

The tool should have implemented a research insights management system that can help scale research, centralise, share and collaborate on experience insights data gathered from multiple studies.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
c116da7b-fea1-47f0-8213-86e002072664
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CW96653
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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