RFP QuestBeta
Awarded · ResultStage · contract

Torbay Council

Torbay Independent Health Complaints Advocacy (IHCA) Service

R&DCPV 73000000 80000000 85000000 98000000
Value£120k
Awarded28 Jan 2019
Published23 Nov 2022
RegionSouth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£120ktotal contract value
median £66k
this tender£0£561k

This sits in the upper-middle of the Research & Development band — a substantial contract for the sector. Based on 20,405 valued Research & Development tenders in our corpus.

The brief

The Service purchased through this Contract will promote and provide an Independent Health Complaints Advocacy (IHCA) Service to support people over the age of sixteen (16), living in Torbay, with complaints in relation to NHS services or NHS funded services.

This Service will also be available to people living elsewhere, who have accessed such services within Torbay, subject to agreement with their local health complaints advocacy service.

The IHCA Service is required to meet the statutory regulations set out in the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009.

Key requirements

What the supplier must deliver

01

The Service purchased through this Contract

The Service purchased through this Contract will promote and provide an Independent Health Complaints Advocacy (IHCA) Service to support people over the age of sixteen (16), living in Torbay, with complaints in relation to NHS services or NHS funded services.

02

The IHCA Service is required to meet

The IHCA Service is required to meet the statutory regulations set out in the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
c287b4ad-fb7c-41ff-bf5b-8e4687a6c36c
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
T00719PCT-DN381467-W594
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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