RFP QuestBeta
Awarded · ResultStage · contract

Devon County Council

CP2797-26 ChatHealth Instant and SMS Messaging System and Health Websites

IT ServicesCPV 72000000
Value£118k
Awarded1 Jan 2025
Published11 Jun 2026
RegionSouth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£118ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

The brief

ChatHealth is Devon Public Health Nursing's confidential text messaging service.

It allows parents, carers, and young people to contact a member of our Public Health nursing team for advice, information or support.

ChatHealth helps families reach the service earlier, ask questions discreetly, and access support without needing an appointment.

It is widely used across Public Health Nursing in Devon and nationally.

In addition to the Chat Health texting service, Devon PHN have 3 public facing websites that provide evidence-based information and guidance for children, young people and families that aligns to health visiting and school nursing service models.

The service includes hosting, technical management, routine maintenance and content updates in response to service or policy changes.

The websites complement the Chat health texting platform.

Requirements

What the notice asks for

01

It allows parents, carers, and young people

It allows parents, carers, and young people to contact a member of our Public Health nursing team for advice, information or support.

02

ChatHealth helps families reach the service earlier

ChatHealth helps families reach the service earlier, ask questions discreetly, and access support without needing an appointment.

03

In addition to the Chat Health texting

In addition to the Chat Health texting service, Devon PHN have 3 public facing websites that provide evidence-based information and guidance for children, young people and families that aligns to health visiting and school nursing service models.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
c3a0b51c-d596-42db-9245-d1f085cbeefb
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
DVNCC001-DN818774-66756643
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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