RFP QuestBeta
Awarded · ResultStage · contract

Business Energy and Industrial Strategy

Financial Ombudsman Service (FOS) - Case Analysis for Insolvent Green Deal Providers

Financial ServicesCPV 66000000
Value£685k
Awarded21 Oct 2018
Published31 Jan 2019
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£685ktotal contract value
median £150k
this tender£0£4.7m

This sits in the upper-middle of the Financial & Insurance Services band — a substantial contract for the sector. Based on 8,013 valued Financial & Insurance Services tenders in our corpus.

The brief

The Financial Ombudsman Service have a role in the Green Deal Framework Regulations to resolve consumer complaints that have not been resolved through their Green Deal Providers.

Where the Provider has gone into liquidation, any decisions by the FOS cannot be implemented by the companies, meaning that the FOS is unable to fulfil their role and there is no redress for consumers.

This contract enables the FOS to review the complaints in order to provide meaningful consumer redress.

The FOS have a unique role within the Green Deal Framework, and this is why there has been no open competition for the award of this contract.

Requirements

What the notice asks for

01

This contract enables the FOS to review

This contract enables the FOS to review the complaints in order to provide meaningful consumer redress.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
c47dd0a0-3900-457d-8917-9dcb23a47167
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
TRN1543/06/2018
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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