RFP QuestBeta
Awarded · ResultStage · contract

DVLA - Driver & Vehicle Licensing Agency

Provision of CAZ PCI Compliance

Communications EquipmentCPV 32551400
Value£94k
Awarded13 May 2022
Published16 Jun 2022
RegionWales
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£94ktotal contract value
median £101k
this tender£0£2.9m

This sits in the lower-middle of the Radio, TV & Communications Equipment band — a mid-scale opportunity. Based on 6,686 valued Radio, TV & Communications Equipment tenders in our corpus.

The brief

DVLA has been hosting the CAZ contact centre since 2021 and now must implement a PCI compliant Digital assisted payment function in line with other DVLA services which are implementing PCI compliance services.

The change governance is under the CAZ project.

We have taken it through an exception report which has gone through programme board and will go to ET.

Critically for this it has also been through change control under the CAZ MOU which confirmed JAQU will pay for this work.

Requirement Integration of the Storm (new telephony platform) to the Gov.pay (the CAZ payment broker) and the CAZ central portal to allow for the successful and secure payment of CAZ charges.

The work will be carried out by WaveNet/Content Guru and they will need to be SC cleared to the standard level

Key requirements

What the supplier must deliver

01

DVLA has been hosting the CAZ contact

DVLA has been hosting the CAZ contact centre since 2021 and now must implement a PCI compliant Digital assisted payment function in line with other DVLA services which are implementing PCI compliance services.

02

Integration of the Storm (new telephony platform)

Integration of the Storm (new telephony platform) to the Gov.pay (the CAZ payment broker) and the CAZ central portal to allow for the successful and secure payment of CAZ charges.

03

The work will be carried out by

The work will be carried out by WaveNet/Content Guru and they will need to be SC cleared to the standard level.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
cac9ba6c-02b4-4ee3-a49b-424a0862dd83
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_309118/1079948
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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