RFP QuestBeta
ClosedStage · contract

ECL The Care & Wellbeing Company

Customer Relationship Management (CR) Software for Inclusive Employment

Software & IT SystemsCPV 48000000
Value£111k
Deadline8 May 2024
Published24 Jul 2024
RegionEast of England
Timeline
Published 24 Jul 2024ClosedCloses 8 May 2024
Contract value in context
£111ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

The provision to supply and optimise our CRM process by purchasing a customer relationship management (CRM) solution.

The CRM will provide the ability to view our full B2B pipeline and draw insightful reports directly from the system.

The solution will grow to eventually include our public customer pipeline (as well as B2B customers) and potentially add other departments to if needed in the future.

Key requirements

What the supplier must deliver

01

The provision to supply and optimise our

The provision to supply and optimise our CRM process by purchasing a customer relationship management (CRM) solution.

02

The CRM will provide the ability

The CRM will provide the ability to view our full B2B pipeline and draw insightful reports directly from the system.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Source & provenance
OCID
cacd06d1-8a40-4119-aa7e-bb21bf36dbf1
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_434033/1359831
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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