The Corporate Officer of the House of Commons and the Corporate Officer of the House of Lords
Ticketing Solution Market Engagement
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
The Corporate Officer of the House of Commons and the Corporate Officer of the House of Lords (acting jointly) invite interested suppliers to submit a request to participate in a supplier day for a Commercial Off The Shelf (COTS) solution to deliver a new ticketing solution for tours and events.
As a World Heritage site and the home of UK democracy, Parliament places huge importance on being accessible to all, through a wide range of channels.
Both the House of Commons and the House of Lords have ongoing strategic aims to engage the public with Parliament's role and work.
We have an ambition to include (but not limit to) the booking solution to the following services: - paid for visits including tours and events at UK Parliament https://www.parliament.uk/visiting/ - "inside Uk Parliament tours (a free offering to UK residents) - internal events at UK Parliament.
The contract should include but is not limited to: - online and onsite ticketing and reporting - support services - hosting options - integration options (for example with a visitor management system) - hardware ( such as card payment devices for in person payment) Please note: we have recently migrated our educational visit and tour bookings to a Dynamics 365 platform.
This user journey is therefore not within scope.
The procurement route is still being considered.
The estimated budget is £500,000 - £1,000,000 In order to assist in understanding the market, the Authority is holding a supplier event(s) on 11th or 12th November.
Depending on the level of interest the event may be held in person on the Parliamentary estate or remotely.
Further information and confirmation of the format of the event will be shared prior to the event.
To register your interest in this event, please navigate to https://atamis-ukparliament.my.site.com/s/Welcome.
The deadline for registration is 14:00hrs, Friday, 24th October 2025.
What the supplier must deliver
The Corporate Officer of the House
The Corporate Officer of the House of Commons and the Corporate Officer of the House of Lords (acting jointly) invite interested suppliers to submit a request to participate in a supplier day for a Commercial Off The Shelf (COTS) solution to deliver a new ticketing solution for tours and events.
The contract should include but is not
The contract should include but is not limited to:.
Integration options (for example with a visitor
integration options (for example with a visitor management system).
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at The Corporate Officer of the House of Commons and the Corporate Officer of the House of Lords, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- cb2efc22-4e3b-4616-ba8c-7cecb60e045e
- Stage
- preprocurement · Closed
- Source
- Contracts Finder
- Buyer ref
- CF-0011400DWS000000R8r72AC
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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