CBC-1807-T-TH EDT Contact Centre - AWARD
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
Central Bedfordshire Council is undertaking a competitive tendering exercise to secure an independent Provider to manage the Emergency Duty Team (EDT) Contact Centre.
EDT provides an emergency social work service out of hours; the service is hosted by Central Bedfordshire Council (CBC) and provides a service to Bedford Borough Council (BBC) and Luton Borough Council (LBC) under Service Level Agreements.
EDT respond to all emergency social care situations that arise out of hours, and which cannot be left until the next working day.
EDT will act to ensure the immediate protection and safeguarding of children, young people, and adults who are at risk of harm.
All work is undertaken within the relevant legislative framework.
EDT operates 365 days service a year over 7 days a week, with operating hours totalling to around 129 hours per week on average.
The service operating hours are: • Monday to Thursday 5pm to 9pm • Friday from 4pm to Monday at 9am • 24 hours service on Public Holidays
What the supplier must deliver
EDT will act to ensure the immediate
EDT will act to ensure the immediate protection and safeguarding of children, young people, and adults who are at risk of harm.
Derived from the notice text — always confirm against the original documents.
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- b4ce8792-3902-41c4-ad52-d18f048f8519
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- contract · Contract
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- IT-33-4597-CBC-1807-T-TH - AWARD
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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