RFP QuestBeta
ClosedStage · contract

London Borough of Hounslow

Warden Call Digital Upgrade and Maintenance

ConstructionCPV 45000000 45300000 51000000 51100000 50000000 50700000 50710000
Value£143k
Deadline20 Feb 2026
Published4 Jun 2026
RegionLondon
Timeline
Published 4 Jun 2026ClosedCloses 20 Feb 2026
Contract value in context
£143ktotal contract value
median £158k
this tender£0£6.5m

This sits in the lower-middle of the Construction band — a mid-scale opportunity. Based on 64,002 valued Construction tenders in our corpus.

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The brief

A warden call system is a emergency communication system used in our stock of sheltered accommodation, to help residents-especially elderly or vulnerable individuals-contact staff or emergency services quickly.\r \r Following approval of Ofcom and as part of Openreach's digital switchover programme from analogue to digital, Openreach in 2017 announced their planned replacement of all PTSN Analogue Lines by 2025 (in advance of this date, Openreach will be withdrawing such analogue equipment/packages at short notice).\r The need is for a deliverable roadmap to complete the migration and upgrade of digital connectivity, to the sheltered accommodation in the London Borough of Hounslow.

This will mean replacing the existing PSTN copper lines with a digital solution (UDC) Universal digital communicator, the UDC will provide reliable proven communication from the existing Warden Call system to a digitally ready alarm receiving centre.\r We will negate the need to carry out expensive digital warden call system upgrades to LBH sheltered housing stock, by carrying out the above works.\r \r As part of the contract we will require a 36-month maintenance contract to cover the system plus the new installed digital equipment by including it in once contract ensure we have a competent supplier tied in for the next three years.

Key requirements

What the supplier must deliver

01

The need is for a deliverable roadmap

The need is for a deliverable roadmap to complete the migration and upgrade of digital connectivity, to the sheltered accommodation in the London Borough of Hounslow.

02

This will mean replacing the existing PSTN

This will mean replacing the existing PSTN copper lines with a digital solution (UDC) Universal digital communicator, the UDC will provide reliable proven communication from the existing Warden Call system to a digitally ready alarm receiving centre.\r.

03

We will negate the need to carry

We will negate the need to carry out expensive digital warden call system upgrades to LBH sheltered housing stock, by carrying out the above works.\r.

04

As part of the contract we

As part of the contract we will require a 36-month maintenance contract to cover the system plus the new installed digital equipment by including it in once contract ensure we have a competent supplier tied in for the next three years.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
cc2bcd7c-ccc6-41c0-94a2-d5da4c373fbb
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
HOUNSLOW001-DN796017-13274261
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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