RFP QuestBeta
ClosedStage · contract

Financial Ombudsman Service

Opportunity - TEN_592 - Procurement of a staff benefits platform (software) with the associated services including brokerage .

Clothing & TextilesCPV 18000000 18500000 30000000 66000000 66500000 66510000 66518000 75000000 75300000 79000000 85000000 85300000 85310000 85312000 98000000
Value£1.3m
Deadline24 Jan 2022
Published3 Dec 2021
RegionLondon
Timeline
Published 3 Dec 2021ClosedCloses 24 Jan 2022
Contract value in context
£1.3mtotal contract value
median £263k
this tender£0£9.4m

This sits in the upper-middle of the Clothing & Footwear band — a substantial contract for the sector. Based on 1,446 valued Clothing & Footwear tenders in our corpus.

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The brief

The Financial Ombudsman Service would like to post this open tender opportunity in order to source a supplier and award a contract for period of 4 years with an option to extend by 2 periods of 12 months each for the procurement of a staff benefits platform (software) with the associated services including brokerage .

The high level requirements are as follows (Full specification can be found in the procurement documentation ref: ITT Volume 2 - Specification): - A flexible benefits platform (cloud based) which allows the hosting of our core, flexible and voluntary benefits as listed in our package (the system must have the ability to interface / integrate with our HR and Finance system, Workday.

The list of benefits and all technical information can be found in the tender documentation. - Total reward statements (either point in time or dynamic) allowing staff to see their total reward in a single statement.

The statement should contain information taken from our new Workday system. - Brokering of current insured benefits - Provision of educational materials such as (but not limited to) financial education, lifestyle and pension information. - Back office module to allow full and dynamic statistical reporting of benefits by Service personnel. - Ability to download benefit selection information to support payroll operations. - Supplier will be required to deliver a launch event(s) for the new platform. - Full promotional plan (with support) for the benefits programme, including (but not limited to) benefit fairs (in real life and/or virtual) - Telephone and email helpline for employees and administrators.

Our current contract expires in September 2022 so we are looking to have a new contract in place for implementation to commence in July 2022 and a Go Live date of 01st October 2022.

Please logon to our e-procurement tool Jaggaer to access the procurement documentation in order to tender for this opportunity: https://procurement.financial-ombudsman.org.uk/web/login.html This tender reference number is TEN_592

Key requirements

What the supplier must deliver

01

A flexible benefits platform (cloud based)

A flexible benefits platform (cloud based) which allows the hosting of our core, flexible and voluntary benefits as listed in our package (the system must have the ability to interface / integrate with our HR and Finance system, Workday.

02

The statement should contain information taken from

The statement should contain information taken from our new Workday system.

03

Ability to download benefit selection information

Ability to download benefit selection information to support payroll operations.

04

Supplier will be required to deliver

Supplier will be required to deliver a launch event(s) for the new platform.

05

Full promotional plan (with support) for

Full promotional plan (with support) for the benefits programme, including (but not limited to) benefit fairs (in real life and/or virtual).

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ccbeef8a-ae93-4c4d-8e3d-5548d2f20635
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_137613/1020251
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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