RFP QuestBeta
ClosedStage · contract

Merlin Housing Society

United Kingdom-Bristol: Contact management software package

Real EstateCPV 70333000 48333000
Value£1.0m
Deadline25 Feb 2015
Published10 Feb 2015
RegionSouth West
Timeline
Published 10 Feb 2015ClosedCloses 25 Feb 2015
Contract value in context
£1.0mtotal contract value
median £100k
this tender£0£4.3m

This is a large award for Real Estate Services — above three-quarters of comparable contracts. Based on 3,366 valued Real Estate Services tenders in our corpus.

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The brief

'Merlin are seeking expressions of interest from providers of enhanced Housing Management systems for Independent Living Schemes that ensure that residents have their housing needs met.

The system must be proven to be housing benefit eligible.

This is an absolute condition of this service and expressions of interest that do not meet this requirement will not be accepted.

The system should allow for the customer to: Make daily contact to confirm their housing needs are being met and that there are no issues that need to be raised regarding their property; Be confident about the effective escalation process; Have an alternative device if they have no land-line; Be able to receive pre recorded and/or emergency messages; Be suitable for both Independent Living Schemes and General Needs properties.

Businesses that are able to meet the above requirements should email procurement@merlinhs.co.uk with their details, those of the proposed system together with references details for organisations that have put the solution into place and have successfully recovered Housing Benefit where residents are eligible to claim.'

Key requirements

What the supplier must deliver

01

'Merlin are seeking expressions of interest from

'Merlin are seeking expressions of interest from providers of enhanced Housing Management systems for Independent Living Schemes that ensure that residents have their housing needs met.

02

The system must be proven to

The system must be proven to be housing benefit eligible.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
ce21230f-63b4-439f-ba3a-5856f20dbbd8
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
2015/S 17-27081
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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