RFP QuestBeta
Awarded · ResultStage · contract

Cafcass

ChildFirst Support and Development Contract CAF400-23 (Crown Commercial Services RM6100 Lot 3d)

Software & IT SystemsCPV 48000000 85000000
Value£5.4m
Awarded26 Jul 2023
Published1 Feb 2024
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£5.4mtotal contract value
median £91k
this tender£0£5.8m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

This was a further competition against Crown Commercial Services RM6100 Lot 3d.

Contract is for an initial term of 36 months with 2 optional extensions of 12 months each.

Cafcass is seeking a partner who can support our ChildFirst case management system and support our further transformation.

Just as importantly we want a partner that understands our mission and wants to work with us to ensure that the needs of children and families remain at the heart of everything we do.

ChildFirst is the core Cafcass line of business system.

It underpins all the work we do with children and families, storing highly sensitive case related data and documentation and is used for the provision of case related reporting information.

There are currently in the order of 2,500 staff using ChildFirst, approximately 700 of them concurrently.

Turnover of cases is around 60,000 per annum.

Requirements

What the notice asks for

01

Just as importantly we want a partner

Just as importantly we want a partner that understands our mission and wants to work with us to ensure that the needs of children and families remain at the heart of everything we do.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
ChildFirst Support and Development Contract CAF400-23 (Crown Commercial Services RM6100 Lot 3d)

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

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Source & provenance
OCID
297b8bdd-521f-4384-b82e-44b0b05bb33e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CAFCASS001-DN659882-91485596
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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