RFP QuestBeta
Awarded · ResultStage · contract

Birmingham City Council

CNTR0010853 - Adult Social Care IAG Web platform - AWARD

IT ServicesCPV 72212222 48780000 72212781 48222000 72320000 48612000 48611000 72212610 48610000 48600000 48810000 48620000 48800000 72212780 48781000
Value£93k
Awarded5 Feb 2021
Published18 Mar 2021
RegionWest Midlands
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£93ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

The brief

The Council requires a supplier for the provision of web platform for dissemination of Adult Social Care Information, Advice and Guidance (IAG) to citizens to help meet its requirements under the Care Act 2014.

The Council current meets this provision through its own website and Birmingham Connect to Support.

It is the latter that is being tendered for here, as the current contract comes to an end.

The use of the Council's own website for some provision of IAG will continue.

This contract will be for a period of 3 years, commencing 01/04/2021 until 31/03/2024 Birmingham City Council requires a supplier to; o Provide a web platform that can provide IAG for Adult Social Care on a managed service basis.

This needs to encompass three elements, of information and advice pages, groups and activities database and an e-marketplace for goods and services.

The information and advice section needs to include an offer around home equipment for adaptions and the emerging field of Technology Enabled Care. o The website structure should be flexible to adapt to future changing needs in terms of structure and content.

Access to alter, update and delete content should be available for BCC staff, but the contractor should also be able to undertake this on BCC's behalf if required. o The web platform needs the ability to further develop to address new and arising areas of social care IAG as required and linking through to partners' (providers and agencies) offers (e.g.

Ask SARA portal).

While the e-marketplace requirements does not include payment mechanism, ability to implement a payment solution should be an option. o The web platform needs to meet WAC2.1 and be open to assessment using accessibility crawling tools.

It needs to be able to hold the Birmingham City Council CSS styling and be mobile responsive by design.

It should include the ability to utilise Oauth single sign technology. o The web platform should include reporting capabilities of user number, sessions, page views and time spent on site, user location, site referral method, device access and site usage times.

Benchmarking report capabilities against comparable authorities are required, including user number, session, page views and time spend on site fields. o The groups and activities database needs to be able to be search able by location and by categories.

Administration access is required by up to 30 users to maintain this database.

Regular extracts of the entire database are required.

The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest.

If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register.

You will then be sent details on how to log on which will enable you to downloa...

Key requirements

What the supplier must deliver

01

The Council current meets this provision through

The Council current meets this provision through its own website and Birmingham Connect to Support.

02

O Provide a web platform that can

o Provide a web platform that can provide IAG for Adult Social Care on a managed service basis.

03

This needs to encompass three elements,

This needs to encompass three elements, of information and advice pages, groups and activities database and an e-marketplace for goods and services.

04

The information and advice section needs

The information and advice section needs to include an offer around home equipment for adaptions and the emerging field of Technology Enabled Care.

05

O The website structure should be flexible

o The website structure should be flexible to adapt to future changing needs in terms of structure and content.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
4895939d-b5a3-4ab4-b913-645e5c5094a8
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CNTR0010853 - AWARD
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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