RFP QuestBeta
Awarded · ResultStage · award

The Corporate Officer of the House of Commons and The Corporate Officer of the House of Lords (acting jointly)

Contact Centre as a Service

Telecoms & PostCPV 64214200
ValueValue not published
Awarded
Published10 Jan 2025
RegionNationwide
Outcome — awarded
KERV EXPERIENCE LIMITED

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Suzanna Faria-Johnston
pcd@parliament.uk

The procurement contact named on the official notice.

The brief

A solution for a secure, scalable & resilient Contact Centre as a Service (“CCaaS”) that integrates with the Authority’s Telephony service and data sources (Active Directory, ServiceNow, etc).

Requirements

What the notice asks for

01

A solution for a secure, scalable &

A solution for a secure, scalable & resilient Contact Centre as a Service (“CCaaS”) that integrates with the Authority’s Telephony service and data sources (Active Directory, ServiceNow, etc).

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

Make the case to bid

Reveal who to approach at The Corporate Officer of the House of Commons and The Corporate Officer of the House of Lords (acting jointly), and generate a go-to-market strategy from their news, accounts and people.

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Source & provenance
OCID
ocds-h6vhtk-046a4d
Stage
award · Awarded
Source
Find a Tender
Buyer ref
000887-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in Postal & Telecommunications

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