RFP QuestBeta
ClosedStage · preprocurement

Teignbridge District Council

Contact Centre As A Service

Repair & MaintenanceCPV 50000000 50300000 50330000
ValueValue not published
Deadline20 Oct 2023
Published3 Oct 2023
RegionSouth West
Timeline
Published 3 Oct 2023ClosedCloses 20 Oct 2023
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The brief

As part of this ongoing programme of IT system compatibility, Strata are currently working with the specified organisations to review their current Contact Centre needs and requirements and wish to connect with Suppliers and their systems currently available to the Public Sector.

Strata are undertaking this Soft Market Test (SMT) to understand system availability, functionality, and digital direction, along with potential associated costs and timescales if change is required.

This paper outlines the current usage and potential future requirements of a replacement Contact Centre as a Service solution at the specified organisations.

A detailed specification will be developed if the authorities decide to proceed with going to the market and will be released as part of a fully compliant procurement process.

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Source & provenance
OCID
8ed5a216-ec11-40b2-b0a9-7017e72161ab
Stage
preprocurement · Closed
Source
Contracts Finder
Buyer ref
TEIGN001-DN692786-19638648
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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