RFP QuestBeta
Awarded · ResultStage · contract

Liverpool City Council

Contact Centre Platforms

Software & IT SystemsCPV 48000000
Value£2.5m
Awarded29 Aug 2019
Published30 Mar 2020
RegionNorth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£2.5mtotal contract value
median £91k
this tender£0£2.7m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

Contact Centre Platform Refresh including Contact Centre Telephony

Buyer intelligence

Make the case to bid

Reveal who to approach at Liverpool City Council, and generate a go-to-market strategy from their news, accounts and people.

Sign up free to unlock buyer intelligence

Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
b06aee8e-79ed-4713-98ab-1490e1d5c84b
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
LPOOL001-DN364227-20569217
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Software & IT Systems

This view needs WebGL, which this browser has turned off.

Liverpool City Council’s tender network

This view needs WebGL, which this browser has turned off.
Also open now

Similar open tenders

CA18409 - Apprenticeship Enrolment, Delivery and Quality Management Platform - Request for Engagement (RFE)

Bedford College

Closes 2 Dec 2026Software & IT Systems
Value not publishedValue

Provision of Corporate Technology Platform (EcoSystem)

Scottish Police Authority

Closes 5 Oct 2026IT Services
£51.7mValue