RFP QuestBeta
Awarded · ResultStage · contract

London Borough of Waltham Forest

Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world

R&DCPV 73000000 71600000 72224000
Value£150k
Awarded30 Jul 2021
Published9 Nov 2021
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£150ktotal contract value
median £66k
this tender£0£561k

This is a large award for Research & Development — above three-quarters of comparable contracts. Based on 20,405 valued Research & Development tenders in our corpus.

The brief

Waltham Forest Council is seeking expert assistance to help us innovate our customer experience and frontline service delivery.

This project will form part of our new Digital and Technology Strategy to enable our Customer Experience Strategy, which in turn sits as part of our new Public Service Strategy, the council's response to the challenges and opportunities presented by the pandemic.

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Source & provenance
OCID
7000c65e-58c8-45ae-b2ef-3b112380b1cc
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
LBOWF001-DN556753-71614716
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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