CRM & Billing System
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
Portsmouth Water is seeking to undertake the implementation of a hosted replacement Customer Relationship Management (CRM) and billing system.
This will revolutionise our relationship with our customers, providing the capability to present insightful data to customers and deliver superior service levels.
Most importantly, the delivery of the new CRM system capable of leveraging smart metering capabilities, is a critical enabler for realising the benefits of rolling out smart metering in Portsmouth Water’s supply area to meet our water resources challenges.
What the notice asks for
This will revolutionise our relationship with our
This will revolutionise our relationship with our customers, providing the capability to present insightful data to customers and deliver superior service levels.
Most importantly, the delivery of the new
Most importantly, the delivery of the new CRM system capable of leveraging smart metering capabilities, is a critical enabler for realising the benefits of rolling out smart metering in Portsmouth Water’s supply area to meet our water resources challenges.
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- OCID
- ocds-h6vhtk-037537
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 020436-2023
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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