Customer Contact Centre Cloud Platform
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
This contract is for the Council's Customer Contact Centre Cloud Platform (Genesys CX3) It is being awarded following a further competition under Crown Commercial Services Framework RM6116 Network Services 3 - Lot 4c, Contact Centre Services.
The contract will be for an initial period of 3 years with the option to extend for a period of 2 further years.
What this notice demands of you
1 named, none in explicit obligation language. Each one is quoted from the notice.
It is being awarded following a further competition under Crown Commercial Services Framework RM6116 Network Services 3 - Lot 4c, Contact Centre Services.
Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.
Make the case to bid
Reveal who to approach at London Borough of Enfield, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
- OCID
- aa69c5f2-981b-43dc-bc87-7219063b741f
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- ENFLD001-DN723023-99090166
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in Software & IT Systems
London Borough of Enfield’s tender network
Similar open tenders
Cloud-Based Device and Classroom Management Service - 2026
The Education Training Collective
CA18409 - Apprenticeship Enrolment, Delivery and Quality Management Platform - Request for Engagement (RFE)
Bedford College